Privacy Policy
Effective as of July 12, 2018
This “Privacy Policy” describes the privacy practices of FreshPlanet Inc. and our subsidiaries and affiliates (collectively, “FreshPlanet”, “we”, “us”, or “our”) in connection with the SongPop Classic mobile application our games and games services (the “App”). This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with the App, and explains the rights and choices available to individuals with respect to their information.
We provide important information for individuals located in the European Union here.
Personal information we collect
Information you give us
Personal information that you may provide through the App or otherwise communicate with us, including by connecting to our App using your Facebook account, includes:
- Contact information, such as your first name, last name, email address, and phone number
- Profile information, such as your Facebook username, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace); username you establish with us; biographical information that you provide; and information about your interests and preferences
- Demographic details, such as your age range, language, country, and gender
- Other information that you may choose to authorize us to obtain from Facebook, such as your birthday, friends list, and email address
- Feedback and correspondence, such as information you provide when you report a problem with the App, receive customer support, or otherwise correspond with us
- Transaction information, such as details about purchases you make through the App, and information you provide when you enter into one of our contests or other promotions
- Usage information, such as information about how you use the App and interact with us, including playlists, songs liked, your opponents and scores
- Geolocation information, if you authorize our mobile application to access your location
- Marketing information, such your preferences for receiving marketing communications and details about how you engage with marketing communications
- Other personal information you submit to us through the App, such as information you provide when you use chat features and any other interactive features of the App.
Information we collect from other users
We collect information that other users of the App may provide about you, such as the fact that you may be a Facebook friend of another user. Users are able to see a list of their Facebook friends who also use the App.
Information automatically collected
When you access our App, we, our service providers, and our business partners may automatically log information about you, your mobile device, and activity within our App. The information that may be collected automatically includes your mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), screen resolution, IP address, cell network-based location information, state or geographic area; and information about your use of and actions on our App, such as the screens or content you access, access times and how long you spent accessing content within the App, navigation paths between the screens of the App, and information about your activity on a screen.
Our service providers and business partners may collect data about our users through software development kits (SDKs) that we incorporate into the App. We may use these SDKs for purposes including analytics, social media integration, and advertising:
Analytics SDKs. These SDKs are used to collect information about use of our App. The information gathered may include the types of information described above. We use this information to help operate our App more efficiently, to gather broad demographic information, monitor the level of activity on the App, diagnose errors, and improve the App.
Social Media SDKs. These SDKs help you to interact with social networks you are signed into while using our App, such as by sharing content with the social network and other features you use with the social network.
Advertising SDKs. These SDKs allow our advertising partners to collect information about your devices, and how you use our App and other sites and applications over time; and to use this information to show you ads of potential interest and measure how the ads perform.
How we use your personal information
To provide our App
If you create an account within the App or otherwise use our App, we use your personal information to:
- operate, maintain, administer and improve the App
- create and manage your user profile within the App
- enable you to login to the App using third-party authentication providers, such as Facebook
- facilitate social features of our app, such as by identifying and suggesting connections with other App users, providing chat functionality, and by enabling matches between opponents
- customize and personalize your user experience
- manage and communicate with you regarding your account with us, if you have one, including by sending you service announcements, technical notices, updates, security alerts, two-factor authentication messages, and support and administrative messages
- process and manage purchases and registrations you make through the App, including to administer contests and other promotions
- manage individual referrals
- better understand your needs and interests, and personalize your experience with the App
- provide support and maintenance for the App
- respond to your service-related requests, questions, feedback, and complaints
To communicate with you
If you request information from us (such as signing up for our newsletter), register on the App, or participate in our contests or promotions, we may send you FreshPlanet-related marketing communications as permitted by law. You will have the ability to opt out of such communications.
To display advertisements within the App
We work with advertising partners to display advertisements within the App to users who do not have VIP status and to VIP members who choose to receive advertisements in exchange for in-app rewards. These advertisements are delivered by our advertising partners and may be targeted based on your activity within the App or elsewhere online.
To comply with law
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
With your consent
We will request your consent to use your personal information where required by law, such as where we would like to send you certain marketing messages. If we request your consent to use your personal information, you have the right to withdraw your consent any time.
To create anonymous data for analytics
We may create anonymous data from your personal information and use that anonymous data for our lawful business purposes.
For compliance, fraud prevention and safety
We use your personal information as we believe necessary or appropriate to protect our rights, privacy, safety or property, and/or that of you or others; and to protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
How we share your personal information
Affiliates
We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.
Users of the App/Visitors to the App
Your user profile within the App is visible to other users of the App; this includes your first name and last initial, your username within the App, your profile photo, and your city and state or country. If you participate in a FreshPlanet contest or promotion, we may share contestant names as disclosed in the terms of the contest or promotion.
Service Providers
We may employ third party companies and individuals to administer and provide the App on our behalf (such as customer support, hosting, email delivery and database management services). These third parties may use your information only as directed by Company and in a manner consistent with this Privacy Policy.
Professional advisors
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
Compliance with Laws and Law Enforcement; Protection and Safety
Company may disclose information about you to government or law enforcement officials or private parties as required by law.
Business Transfers
FreshPlanet may sell, transfer or otherwise share some or all of its business or assets, including your personal information, in connection with a business transaction.
Your choices
Connecting via Facebook
If you choose to connect to the App via your Facebook account, you may choose to limit the information that we may obtain from Facebook about you at the time you connect your Facebook account.
App privacy settings and location data
We make available certain Privacy settings within the App, including options to control whether opponents are able to chat with you, whether your current location is displayed to your opponent, and whether your online status is displayed to opponents.
Targeted online advertising
Some of the business partners that collect information about users’ activities in our App may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising.
Access, Update, Correct or Delete Your Information
All App users may review, update, correct or delete the personal information in their registration profile by logging into the App and accessing the settings screen. You may also contact us at privacy@freshplanet.com to request to access the personal information FreshPlanet maintains about you, to update or correct the information, or if you have additional requests or questions.
Marketing communications
You may opt out of marketing-related emails by clicking on a link at the bottom of each such email, or by contacting us at privacy@freshplanet.com.
Security
The security of your personal information is important to us.
Children
We encourage parents and guardians to teach their children about privacy and how their information may be used on the Internet.
We consider a user to be a child if they are under the age of 13, unless more stringent regulation applies in their state of residence.
Sensitive personal information
We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, etc.) on the App.
International transfer
FreshPlanet is headquartered in the United States and may have service providers in other countries. In connection with the App, your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction.
Other websites & services
The App may contain links to other websites and services.
Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time.
Contact us
If you have any questions or concerns about our Privacy Policy, please feel free to email us at privacy@freshplanet.com, or write to us at:
Gameloft S.E.
14 rue Auber
75009 Paris
France
Additional information for European Union users
Personal information
References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
Controller
FreshPlanet Inc. is the controller of your personal information for purposes of European data protection legislation.
Legal bases for processing
We use your personal information only as permitted by law.
Retention
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it.
Your rights
European data protection laws give European Union users certain rights regarding their personal information.